What is “Quality” in Healthcare and How do we Achieve it?
This is a question pondered upon by many healthcare professionals. This article showcases the 6 domains (safety, timeliness, effectiveness, efficiency, equitability, patient-centeredness) of what “high-quality” healthcare entails. It highlights the tools and models that are currently being leveraged to enhance patient experience and safety. It also includes an illustration that models how and why patient-centred quality improvement projects are being designed to improve the p